Start Free Return

Under Par offers FREE returns for all of our customers! To start your free UK return, please follow the steps below. 

International customers, please email us at so that we can direct you to your relevant return hub. 



1. Go to and type ‘Under Par Golf’ into the search box at the top.

2. Enter your order number (it's printed on your delivery note), your email address and select a return reason. Agree to the terms and conditions and click ‘Continue'.

3. Choose how you would like to return your order: via a courier collection, or a ParcelShop or locker drop off.

4. For ParcelShop drop off, you can use the QR code provided to print your label in the shop, or click to download and print it at home. Then take your return package to your nearest ParcelShop to complete the return (there's a search box to help your closest ParcelShop).

5. For locker drop off, click to download and print your return label at home and attach it to your return package. Then take it to your nearest locker location (there's a search box to help find your closest Locker Drop Off Point).

6. For courier collections, enter your contact details and choose a pick up address and date from the ones offered. Collection is between 08:00 and 20:00.

7. Once your collection date is confirmed you'll receive an email with the details. Make sure to print your returns label and attach it to your parcel before the collection is due.

8. You can track your return at You'll need to enter the reference number given to you at the ParcelShop, locker, or by the collection driver.

9. Once we've received your return, we'll send you an email to let you know and then process any refunds within 5 working days.

Please hold onto your email receipt/reference number. If your return gets lost on its way to us, we'll need this to complete the refund/exchange. To return items from multiple orders you’ll need to create individual returns for each and send them back in separately.